About Us

Desktop Intelligence Ltd specialises in online intelligence investigations, with well over a decade of experience. We produce background screening and verification reports on behalf of insurers, solicitors, investigators and others who are concerned with the integrity of individuals involved in insurance claims and other matters. Our services allow for well-informed decisions, based on fast, clear and reliable information.

Expertise

We have well over a decade of experience in the field of internet based research and the intricacies of obtaining, analysing, and presenting critical information to insurance and legal professionals. We have an in depth knowledge of the insurance industry and fraud trends as well as wider knowledge of other legal and compliance areas. Our researchers have produced hundreds of CPR compliant witness statements and attended numerous court cases as expert witnesses.

Accuracy

We utilise advanced technology and have access to vast databases and tools, which our expert researchers use to ensure the data we provide is current, accurate, and legally compliant. Information identified as potentially pertinent is cross referenced against multiple varied sources to confirm data accuracy and relevance.

Compliance

Our processes are fully compliant with all UK data protection laws and regulations, as well as all other relevant UK legislation, safeguarding both you and any organisation you represent. Your privacy and the privacy of all investigation subjects is our highest concern and we conduct our activities following robust compliance and privacy policies. 

Fast

We offer fast turnaround times to ensure you get the information you need when you need it, one of the quickest in the industry. Good research naturally takes time and our researchers have no time cap per case. That said, our use of advanced technology, refined workflows and case management methods mean you can expect to receive a report within a short number of days, with free expedition possible for those times when intelligence is needed even quicker.

Dedicated Support

Our team is here to answer your questions, guide you through the process, and ensure a smooth, bespoke experience. You will be provided with a dedicated case manager, who you can contact at any stage. Likewise, you may be contacted at stages of our investigation if we require some further input or by way of an update to keep you sufficiently apprised.

Custom

We offer tailor-made custum solutions to meet your specific needs, whether you are a solicitor, insurer, investigator or otherwise. No two cases are the same and as such there is no cookie cutter approach here. We’ll consider the bespoke needs of every case and conduct all research with this in mind. We are able to apply our experience and wide access to intelligence sources to a large range of matters, including but not limited to, subject tracing, insurance claim investigation, tenant referencing, financial/asset screening and employment screening.

Sustainability

Desktop Intelligence Ltd are committed to conducting our investigations in a sustainable and environmentally responsible manner. We recognise the importance of minimising our environmental footprint, conserving resources, and promoting sustainable practices. Our commitment extends to operating a paperless office and harnessing solar power to run our operations exclusively.

Paperless Operations

We are dedicated to maintaining an entirely paperless work environment to reduce our ecological impact. To achieve this, we:

  • Utilise electronic document storage and sharing

  • Implement digital signatures and document management systems

  • Educate and train our employees on the benefits and best practices of paperless operations

Solar Power

We are committed to reducing our dependence on fossil fuels and decreasing our greenhouse gas emissions. Our utilisation of solar power includes:

  • Installation and maintenance of solar panels on our premises to generate renewable energy

  • Implementation of energy-efficient lighting and equipment to reduce energy consumption

  • Regular monitoring of our energy production and consumption to optimise efficiency

Waste Reduction and Recycling

We are dedicated to reducing waste and promoting recycling within our organisation. This includes:

  • Encouraging recycling in all forms

  • Not using single-use plastics and encouraging the use of reusable products

  • Evaluating and optimising our waste management processes to minimise landfill waste

Sustainable Procurement

We consider sustainability in our procurement practices, aiming to purchase products and services from environmentally responsible suppliers. This includes:

  • Sourcing office equipment, and materials that are energy-efficient and eco-friendly

  • Giving preference to suppliers with strong sustainability and ethical practices

  • Evaluating and selecting products with a longer lifespan to reduce the frequency of replacements

Continuous Improvement

We are committed to ongoing assessment and improvement of our sustainability efforts, including:

  • Regularly reviewing our sustainability performance and setting targets for improvement

  • Monitoring advancements in sustainability technologies and practices to stay current

  • Soliciting feedback from employees, clients, and other stakeholders to enhance our sustainability efforts

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